Workday Support – US Building Supply Distributor
Clients
Building Supply Distributor
Services
Workday
Date
21 November 2025
Introduction
Complex enterprise systems require ongoing support and optimization to maximize their business value. Day7 delivers end-to-end Workday managed services that proactively resolve issues and enhance system function for improved user adoption and operational efficiency.
Overview
A leading US-based distributor with more than 18,000 employees engaged Day7 for comprehensive Workday HCM and integration support, aiming to address existing backlogs, optimize processes, and accelerate adoption of new features.
Scope
- Proactively monitor critical integrations (EIB, CCB, CCW, Studio, PICOF, PECI).
- Manage release updates, system testing, and issue resolution efficiently.
- Implement small projects including Paradox and Oloid time clock integrations.
- Provide Level 1 and Level 2 support within agreed SLAs.
Impact
- Increased system reliability and performance reduced disruptions.
- Faster deployment of enhancements and smoother feature rollouts.
- Improved user experience contributed to higher adoption and employee satisfaction.
Conclusion
Day7’s ongoing managed Workday support empowers the distributor to keep pace with evolving business needs while safeguarding data integrity and user productivity.
